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First off, the staff at Nac Dental was always pleasant; from the front desk, dental assistants, and dentists. I usually had the same people handle my ortho appointments, which showed consistency. They always told me what to expect in between appointments and for the next appointment. I was able to ask questions, give honest feedback. In the end, I have straight teeth. Even though it took a little longer than expected (my teeth were just so crooked), but Dr. Stephens and his dental assistants always gave their professional opinion and allowed me to express mine. Now I will have straight white teeth! yay!