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(843) 448-1581
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Map & Directions900 Highway 501Myrtle Beach, SC 29577Write a Review

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BBB Rating
A+
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Services/Products
Computer Sales & Service. Repairs. Free Estimates. Low, Low Prices. Same Day Service & Pick Up/Delivery Available. I love the Cheap Geek!
Payment method
all major credit cards, check, paypal
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Reviews

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CW
Coty W.

04/14/2015

Overall

I bought a hp laptop from this place had it for about 2 weeks and it came up and said it need a software update witch I was told that it already had it on there and then it stopped working and kept restarting I call them and told them what was going on took it to them they lady that was working told me that she didn't think that I would have to pay well be for I picked it up I called Kevin and told him what she had said he responded well that's not my fault to what she told you she is wrong and if you don't wanna pay it I can put it back the way it was when you bought it to me and I said no I went and picked it up and had to pay 50 dollars for it I've not even had it back for a week before it started doing the same thing restarting and none of the icons are loading I call Kevin to try to talk to him and he was really rude about it didn't wanna give me any of my money back for something that I had paid for to get it fixed he was yelling and just plan out rude all I did was ask for my money back and he could have had the laptop back and he wouldn't even do that so I am Goin to take him to small claims court this week to get my money back yes Kevin this is Travis

claimed iconBusiness Response04/15/2015

2 weeks after purchasing this laptop, the customer was having issues. Our warranty is written on the front of every receipt and we happily honor it. We had him drop off his laptop. Upon check-in, our manager, Joan, informed the customer that he wouldn't have to pay if it was a warranty issue, but that determination would come after it was evaluated by our master technician. As it turns out, the customer attempted to upgrade the operating system from Windows 8 to 8.1 but the process was interrupted causing a software failure. Software issues are not covered under our warranty. Our tech fixed the problem & the customer was informed that this was not a warranty job and the charge would be $48. He said we should have informed him before we fixed it because he did not want to pay. I offered to restore the laptop to the exact condition it was in when he dropped it. He didn't like that option either. So he didn't want it fixed, and he didn't want it not fixed.... Some customers you just can't please. He decided to picked it up and paid the $48. Today, a week later he called in multiple times, claiming to be having more issues with the laptop, demanding a refund, and spewing threats. I didn't say 10 words to him. Apparently he considers that rude. He refused to bring the laptop in for us to look at. Nothing i can do for him at this point. Except say a quiet prayer for his next computer tech. Kevin @ The Cheap Geek

This listing has been claimed by a business representative.
raychef1

11/04/2013

Overall

Kevin at the Cheap Geek took good care of me today! I just bought an all in one loaded with Windows 8 and Microsoft Office Suite for my daughter's birthday and I got it for less than $330. I also had 2 laptops fixed in the last couple of weeks and they are working great. The prices and customer service at the Cheap Geek are top notch!

PD
Phillip D.

02/15/2013

Overall

These guys give great customer service, fast, quality repairs, and they are definitely the cheapest in town. I've been here twice this passed week.

Phillip

http://www.davismarketingsolutions.com/

captjohn3

02/07/2012

Overall
I really appreciated the fact ...

I really appreciated the fact that they took me right in and began discussing my issue as if I were a regular customer. This was my first visit to Cheap Geek and they could not have been nicer and more helpful. They identified my problem, fixed it very fast and explained to me several things to do should it ever happen again. I have already referred them to a couple of friends and highly recommend them.

davinamb

01/27/2012

Overall
Cheap Geek really came to my r...

Cheap Geek really came to my rescue. I was thinking I would have to buy a new computer, but the guys at Cheap Geek cleaned up the virus and gave it back to me like new. They are without a doubt my go to computer experts from now on.

thecoastman.com

01/26/2012

Overall
Frank and Kevin are the best. ...

Frank and Kevin are the best. They know how to make customers feel like part of the family. These two have serviced my laptop and desktop. Now I have no issues with them at all. Forget the rest The Cheap Geek is the best!!

shabbykatz

01/24/2012

Overall
Fast Service! Excellent Price...

Fast Service! Excellent Price! Knowledgeable staff --Highly recommend and will definitely return if needed !..Thanks !!

stacychip

02/22/2011

Overall
Freindly and excellent staff!!

Thank you CHEAP GEEK for helping further my son's education by allowing him to "shadow" you for a day! He had a blast and learned so much! I will recommend you to everyone I know! Thanks again from a happy mom!

br4747

11/08/2010

Overall
Great Service! Less than 2 hours

My Sony laptop was running really slow. My friend Steve told me about The Cheap Geek over by the Kmart. I called them & they told me they would figure out what the problem was for free! So, I dropped my laptop off. They were busy but really friendly. Frank, the head geek, called me an hour later & told me it had a virus & needed a good clean up. He said they could do it for $48 and it would be ready in about 2 hours. I said "OK" and 2 hours later I picked up my laptop. It's running as fast as it ever has. Thanks Cheap Geek. You rock!

Details

Phone: (843) 448-1581

Address: 900 Highway 501, Myrtle Beach, SC 29577

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