Dr. Christine K Roberts, MD

The previous review is VERY helpful...nurses make ALL the difference in a physicians office and can make or break a patients experience with that physician.

**Another small note to this particular office...You need to spell check your office's name...you have misspelled "specialists" and frankly, it doesn't make much of an impression on the public if you can't even spell correctly. I'm a retired nurse and I have to think women must wonder what kind of medicine you practice IF you mis- spell your own office name...OUCH!

Good Luck!

Please read the whole review to understand how I ranked this facility.



I typically don't write reviews like these, but I believe someone should talk about this. I have suffered from anxiety for a few years now, which I can typically control. After years of normal pap results, I had an abnormal one. The next step in the road was to have a colposcopy. Before going in for the colposcopy, I made the nurse VERY aware of the fact that I was anxious, and asked if there was anything they could give me. The nurse said no, and quickly ended the phone call. I was upset, but went in for the procedure anyway with nothing for my anxiety and nothing for the pain; not even a bloody Tylenol.



It was absolutely horrible, as any woman who has experienced it can tell you. I actually stopped breathing and nearly passed out on the table. You can believe I was in tears after the doctor and nurse left. Only as I'm walking down the hall to leave does the nurse ask me if I am okay. Inside, I was screaming, but on the outside I was a mute mess.



I must give Dr. Heinberger credit. She is a great doctor, and I would go to her anytime. I believe if I had discussed my issues directly with her, I would have had much better results. I do recommend her services to anyone, seeing as she is very kind, compassionate, and understanding. She is the only reason I have not taken my care elsewhere.



What I do not recommend is dealing with one of the nurses, Tammy. She is one of the worst nurses I have ever encountered, and seeing as how I worked in a hospital setting for two years, I know my nurses. Not only has she been severely condescending, she shows no compassion for her patients. She very obviously chose to ignore the information I had given her about my anxiety and my previous experiences with it. I cannot say it enough, ask for another nurse.



The billing lady, has always been very nice and kind, which I find helpful after an appointment. The receptionist is nice enough, and I've never had a bad experience with her. The atmosphere is fairly quiet even when there are several patients waiting. The waiting room is a sage like color, and the lighting is not too bright.



Overall, I would rate this facility at 5 stars, were it not for multiple bad experiences with the nurse Tammy.