McDonald's

The service is HORRIBLE!! I will avoid this location at all costs!! I sat forever in the drivethru - ordered - the guy on the speaker said 'no' - i was confused and said 'huh?' and then he laughed and said 'i was joking' - pulled around paid then drove up to pick up my food and the guy was smiling saying they couldnt serve me a mac snack wrap - i thought it was the same guy on the speaker giving me a hard time - i was not in the mood and i kept saying really? - then i asked to speak to a mgr (still thinking this guy was joking or something) then the woman came to the window and said ' yeah?' (RUDE!!) i asked what the problem was - she said they dont have that on their menu any longer - i asked why it showed up on the screen correct and they took my money?!?! she was soooo hard to understand with her 'THICK' spanish accent that i couldnt figure out what my other 'wrap' choices were?!?! i asked to speak with someone with better english (honestly - not trying to be rude- just a language barrier) and she got louder and slower and said ' I understand you just fine ma'm'!!! I said I'm sure you do - but i do not understand you!!! I asked her if they still have a big mac - she said yes - i said take whats in a big mac and put it in a toritilla - or just give me the big mac! she stood there like she was waiting for me to drive off or something......then said you want me to make it that way ok fine - stomped off and came back with a bag - i had no clue what i was getting or if it was spit into or what!!?!?
What happened to customer service? Obviously - if its not on your menu - then just say that back at the speaker - but dont ring me up with something that is clearly still programed in your computer and then charge me for it and have me pay and sit in line for over 10 min - just tell me you have not processed my order becuz your people just dont want to make it?!!?!?!? or its not on the menu anymore! Jeez - just make the thing and have a happy customer - common sense people!!! And as for the language - how can a MANAGER act that way and have such poor English make it to a MANAGER position!!???? Jeez!

Worst McDonalds in the United States

I've had it with this McDonals. I've been there 4 times and all 4 times they order is not correct. I've tried to tell them what was wrong and missing, however they just hand me the sack and say what's wrong. I have to check the order to make sure and again it's wrong. I know it's fast food but give me a break. Treat the customer with some respect ok. I am going to sonic or braums from here out, no way will I put myself through another 10 mins of trying to get the order correct when it's an egg mcmuffin and oatmeal. seriously

I hate this McDonalds. They always get my order wrong and when I try and correct them about my order, they argue with me. It's ridiculous. I never go to this McDonalds unless I have too.

I went in to try this new iced coffee at the McDonalds in Mustang Oklahoma and to my dissapointment (BUT NOT SURPRIZE) the large coffee was filled with ice to with in 1 inch of the top and then filled with coffee. I called and asked how much ICE was in a large iced coffee the manager edith responded 2 to 3 ounces of ICE The reverse was true i got 2 to 3 ounces of coffee and the rest was ICE. Edith thanked me for the information. At no time was I invited to come back and have a large Iced Coffee made the correct way!