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Red Wok Chinese Buffet

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Business Details

13

years

in Business

Hours:

Regular Hours

General Info:
There's always some great ways to save at Red Wok Buffet Grill & Sushi! The finest ingredients prepared in a time-honored fashion just for you! There's always something new to try at Red Wok Buffet Grill & Sushi! From our house specials to our buffet you'll love every bite!
Extra Phones:

Phone: (231) 739-8887

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Payment method:
discover, master card, amex, visa, all major credit cards
Neighborhood:
East Muskegon
Categories:
Chinese Restaurants, Buffet Restaurants, Banquet Halls & Reception Facilities, Asian Restaurants, Take Out Restaurants, Restaurants
Other Information:

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Buffets, Asian, Take Out, Chinese

Alcohol: No

Takes Reservations: No

Outdoor Seating: No

Price Range : Below Average

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Reviews

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10/22/2016

Overall

The food was ok as usual. The sushis was good. But at the end of our meal server filled us up front when we paid like she was demanding a tip. Had to break a twenty just to give her one. Over all there are better places in the area.

09/28/2013

Overall

This restaurant is run by a manager/owner who does not care about satisfaction of customers. Several times over the past year we have gone in for the lunch buffet service arriving and being seated well before 3:30 p.m. as dinner service starts at 4:00 which is more expensive. The manager comes around and checks plates to be sure there are no dinner service items on them, which we never have. On at least 4 occasions he has waited to ring our ticket onto the register until the dinner service has started and we were charged dinner service price which is substantially higher! He knew that we had arrived well in time for the lunch menu timing. We have brought this to his attention on other occasions with no real response from him, and finally yesterday one of the people in our party got quite irritated on it, because he felt it was a rip-off to the elderly people, and brought it to his attention. He laughed at him! and stated that once the register time is on dinner hours he has no way of changing the pricing on the tickets! This is terrible business managing not to mention terrible customer service. He told us that dinner hour had changed to 3:30...although there was nothing stating that anywhere that we could see. Even so, we were there well before that and our plates were lunch service items....he checked! How many people has he done this to that did not notice? We won't ever be back, the food is not that good to put up with being laughed at when voicing a legitimate and costly concern. What happened to pleasing the customer ?

11/23/2007

Overall
Red Wok on Sherman

This is a buffet style Oriental restaurant. The food is sometimes greasy, but generally very tasty. They include a small sushi bar, unlike most of the oriental restaurants in the area. The decor is more roadside diner than oriental. Service is very good.

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Red Wok Chinese Buffet

1679 E Sherman BlvdMuskegonMI 49444

(231) 739-8886

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