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Nail Care Studio

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CLOSED NOW
Today: 10:00 am - 9:00 pm
Tomorrow: 10:00 am - 9:00 pm
Years in Business icon
19 Years
in Business
BBB Rating icon
Accredited
Business
(231) 798-2213Visit WebsiteMap & Directions5600 Harvey St Ste 2098Muskegon, MI 49444Write a Review

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
all major credit cards
Category
Other Information

Parking: Lot

By Appointment Only: No

Reviews

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AS
Alissia S.

06/29/2016

Overall
Atmosphere
Expertise
Service

Rushed nail job, not worth the $30 they charged. I will never go back, only 5 days in and my nails are lifting

KS
Kristina S.

07/18/2015

Overall

$46 dollars wasted on a pedicure. I spent extra for the best of the pedicure options and definitely was not worth it. They rushed through it and did a horrible paint job. Was going to get a manicure, but after I saw the job on my toes I just left. Plus, the color selection on shellac is very slim. The one color I had chosen they didn't even have. I won't be back.

JH
Jennifer H.

07/16/2015

Overall

They act like salespeople working in commission. They constantly pressure to upgrade your service and get more services. I understand offering other services, but they are pushy and it's uncomfortable.

JA
Jane A.

02/02/2014

Overall

NEVER NEVER NEVER NEVER AGAIN!!!!!!!!!

Back in the summer myself and 2 other friends made an appointment with 3 specific people. When we got there, we were told our appointment did not get written down. Had to wait about 45 minutes for our people, and then they sent one of them to a walk in customer and we had to wait even longer.

Today was de-ja-vous. After calling on Friday to make the appointment, and confirming it yesterday (Saturday) we went in today (Sunday) and there was nothing on the books about our appointment again.

We waited again and my massage was completely done before my friend's pedicure even began because the girl who was finishing the top coat of one client was then sent to a walk in hair cut appointment before us.

On top of this all, we were charged full price.

Both times they were very apologetic but it's obvious it does not matter because this is twice in a row, and the 3rd time total. NEVER AGAIN.

Instead of walking out relaxed from enjoying a pampering, I am furious and all wound up!

Paid $25 for a light foot rub... don't know how you can call it a massage... and she stopped at least 4 times to answer phones and talk to walk in clients

Details

Phone: (231) 798-2213

Address: 5600 Harvey St Ste 2098, Muskegon, MI 49444

Website: http://www.thelakesmall.com

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