I have read these reviews and I have to DISAGREE whole heartedly about this being the "worst" store ever. I have been with Badcock in Murphy since 2004 and have NEVER had one issue regarding their service, products, or manners. In fact, I was in a bind one time myself and thought that I would not be able to keep my furniture due to the fact that my husband had passed away and if it wasn't for Ronnie and Marcy, I would've had to send it back. They reduced my payment to where I could afford to keep my things. I really don't understand how you people can "bash" on them. I think they are wonderful people and I wouldn't take my business anywhere else. I would recommend them to anyone. The whole entire staff (previous and present) have never been nothing but good to me and my family. I will continue to use Badcock in Murphy for any and ALL of my future needs. Giving them a bad rating is INSANE !! It's a matter of opinion, and you know what they say about that !! It's not our place to judge anyways !!
We recently purchased a cabin in Robbinsville and discovered the refrigerator was not working correctly. We live and work in Florida, so we knew that coordinating a purchase and delivery from another state might be difficult. Marcy and her employees at Badcock in Murphy were incredibly helpful. When we returned with our children to celebrate Christmas our new refrigerator was ready and waiting. Great service! We will definitely shop there again.
Our washing machine broke yesterday. April was able to find a nice machine for us and had it delivered within 3 hours. Couldn't be happier with their service and we've been customers for years. The delivery service, whether it be Ronnie, Luther, Tony, or the others, have always done a nice job. Couldn't be happier. Have worked selling fine home furniture and appliances..this store has far exceeded our expectations. We'll be back again!