La-Z-Boy Furniture Galleries

Very knowledgeable salesman who helped find two very good selections based on my size and the wants I had. I had a difficult time deciding between the two as both were exceptionally good options for me. He was helpful but was not pushy at all.

Great experience all around, and Paula was courteous, friendly, professional, efficient and thorough in finding what we wanted.
We find LB furniture superior to much of what is out there; our last sofa was poorly constructed with inexpensive materials and did not last. We took the time to turn this LB sofa over in the showroom and look at how it is put together. This is one well-made sofa, and we trust this will be the last sofa we purchase.
We will definitely look at LB products in the future, especially if Paula is part of their team.
Clone her.

We bought a lay z boy recliner a few years back in the franklin store and we’re very pleased. The recliner is still working and in excellent condition. We decided to purchase a matching one. We first shopped locally just to get an idea of the price. The local store prices the chair at $1900 and change which we thought was high. We decided to go to the new lay z boy location in Murfreesboro and discovered that our original sales lady is working there. She said their price is $2400 and change. Astonished, we told her the local furniture store offered it at $1900. She told us she’d price match and give a little extra if we had it in writing. We went back to local store, got the price in writing then drive back to Murfreesboro but our familiar sales lady was not working. After negotiating for 40 minutes, they refused to honor their employees agreement with us stating the price was too different - wasting our time and being dismissive and demeaning toward us over the issue. We purchased the same exact recliner for $500 cheaper 20 miles away in our home town. I will never walk into that location again and I highly recommend to anyone insisting on buying lay z boy, go to the franklin store or any other location than Murfreesboro.

I bought a Lazy Boy sofa and love seat at Quality Furniture in Murfreesboro in June or July of 2014. It wasn't long before the sofa seat began to sag and the back of it also begain to sag. The love seat was seldom sat on but the recliners didn't want to open when you pull the leaver to release them. I put the furniture in storage in March of last 2015 (I only used it for about 9 months) and didn't get them out until the Mmddle of Feb. 2016. I called Quality Furniture who told me they were no longer allowed to sell Lazy Boy Furniture because the now have a store in Murfreesboro and recommended that I call Lazy Boy and gave me a number to call. They told me that since Quality Furniture is independently owned they needed to get their repairman to fix it. Needless to say no one is willing to fix my furniture. I would not recommend Lazy Boy Furniture to anyone! It is cheaply made furniture at expensive prices!!