Bought a new Honda early 2013, Sales person was very good to deal with. Even though I brought a check from my Credit union, the person the does all the paperwork said it was not right and tore it up. They then redid my loan with my same credit union. When I talked to my credit union representative, they told me that I had been flipped. Something that I have been told benefits the dealership. I went back to my credit union and they had to close my original line of credit for the check I took to the dealership. Close the loan that the dealership made with them at a higher payment for same terms, and then give me a new loan at the original rates that they set up for me originally. If it sounds like a lot of trouble , it was. Also my deal with the salesperson , included factory Hondacare extended warranty, but the person doing the paperwork tried to sneak in a warranty from a third party without telling me. they agreed to the Hondacare only when I threatened to walk out. Overall my experience with the salesperson was great, price for the car was very competitive, but dealing with the rest of the dealership was a disappointment
I have taken several vehicles to him on many occasions. Unlike the other reviewer, I've never felt like I was getting ripped off. In fact, not only has Autohaus always done a good job fixing our cars, vans, and trucks, they've declined probably 3 opportunities to make unnecessary repairs or "upsell" what was actually needed...telling us that there was no repair needed. I don't know about you, but I like feeling like I can trust my mechanic.
My husband and I had a excellent experience with this dealership. Johnathan's customer service is one of the best we have seen over the years when purchasing a vehicle. He is very patient and a delightful man when helping customers that are looking to buy or browse throughout the car lot. I would recommend Toyota-Scion of Murfreesboro to anyone who is looking for a vehicle that gives customer satisfaction plus appreciation to their customers.