My friend and I have been going here for 3 years and it's always a great experience. They're always very friendly and take time to give you what you want. If you change your mind about what you want or if you disagree with their suggestions they're patient. Dee pays great attention to detail and does the most amazing designs! She also waxes my eyebrows and I love the way she does them. No matter where you go people have good and bad experiences. But I'm picky and detail oriented and haven't been disappointed in three years! I really wish I could post a picture of my acrylics, I'm in love with them!