07/11/2007Provided by Citysearch -
Extremely disappointed with this place:
1. ruined a new dress of mine and refused to do anything, plus they blamed it back on me and asked for the evidence (as if I would have video-taped them while they washed my dress?)
2. receptionist staff do not speak English AT ALL and do not know their job. Cannot even communicate about wash vs. dry clean
3. worst thing is the manager/owner is not responsible and not responsive. He kept promising to investigate and to call back but that never happened. Finally I got him on the phone and he refused responsibility
4. the place is dirty and low-class. It advertises low prices but have the minimum charge or charge different prices from the signs. One attendant tried to charge us $75 to clean a $50 jacket. They don't advertise the minimum of $10 on washing services.
STAY AWAY FROM THIS PLACE. YOU WON'T MISS ANYTHING EXCEPT FOR BEING SO MAD