09/24/2011Provided by Citysearch -
My family went to this restaurant, it was overly crowded and the service was horrible. There is a female who takes the phone orders when you walk into the restaurant, we asked her if we should give our name to her so that we can be seated she said no I have to wait for someone else because she only takes phone orders, we said ok no problem. Once we located the ""correct"" person we were seated. After being seated, we waited for 10 mins before a waiter noticed us but that was only because they happened to seat another couple in front of us. After I flagged the waiter, we ordered some food and a glass of wine and water before the waiter went to the other couple who was seated after us who waited only for 2 mins for the waiter to take there order, I called him, he said 1 min we said ok no problem, we waited patiently while he completed with the couple and then we walked away. I had my 10 month baby with me and wanted to order something for him. The waiter served the other people in that same area and brought the couple who was seated after us there beers , food , water and walked away, NOW its 25 mins and I still didn't add to my order for my baby. At this point we are getting up to walk away and he brings the wine and water, we told him we will leave because we waited 30 mins to get a glass of water. He said ok we will give you a receipt for the wine, at this point I went inside and asked to speak to the manager the lady at the desk who is taking the phone orders told me tell me what happened , the moment I started to tell her, she turned and started to talk to another waiter through a small window. At that point I turned around and the waiter was now speaking to the ""manager"" and he comes over and says here is your bill for the glass of wine and he basically hurried us out of the place and he didn't want to hear anything, we paid the money and left feeling , ill treated and discriminated against.