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24 Hour Fitness

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Business Details

Start working on your fitness goals and join 24 Hour Fitness today!
Hours:

Regular Hours

Hours: open 24 hours per day (Holiday hours may vary)

General Info:
Founded in 1983, 24 Hour Fitness has more than 3 million club members and operates over 425 clubs in the United States and Asia. The company s clubs provide access to saunas, pools, whirlpools, steam rooms, and racquetball and basketball courts, as well as a range of exercise equipment. Its clubs have a staff of more than 20,000 team members. The company s clubs also provide access to a variety of specialty services, including team sports and corporate wellness programs. Its clubs offer online recipes and conducts personal training sessions for individuals. 24 Hour Fitness sponsors several charitable events and organizations, including the American Cancer Society and the Lance Armstrong Foundation. Its clubs offer various personal calorie management systems from The bodybugg brand. In addition, the company s shop provides a variety of apparel, nutritional products and fitness accessories. 24 Hour Fitness is a part of Forstmann Little & Company, which is a private firm based in California.
Payment method:
master card, visa, amex, discover
Location:
San Antonio Shopping Ctr
Categories:
Physical Fitness Consultants & Trainers, Personal Fitness Trainers, Health Clubs, Gymnasiums

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Reviews

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11/08/2010
Customer service could not be worse!

This place is very busy and the employees are anything but accomodating or friendly. They are intent on wasting your time and selling something.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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01/12/2007
Busy, often dirty

I joined this particular club when I lived in Mountain View, and later converted my membership to a multiclub membership. This chain makes its money through volume, and lacks some of the amenities that the better clubs have. For example, members must bring their own towels and locks. \r \r The clubs are crowded, and it is particularly difficult to get access to cardio equipment.\r \r The sales people are very ... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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10/20/2006
Terrible customer service

This gym is not only crowded - but cheap. To save electricity, they have the temp set high. It is humid and warm in the cardio room - very counter productive to efficient workout. The free weight area is the only good part about the gym. The swimming pool is ok - indoor and not always clean...\r \r Talked to management about temperature - get standard we'll look into response - but no response.\r \r I'd avoid... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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11/06/2002
Abysmally Crowded

I've been a member of this gym for 6 months, and it's the worst I've ever seen after living in 13 different cities in the U.S. Cardio equipment is impossible to gain access to, and it's so crowded in the free weight area, you actually bump into people. The only reason I remain there is because I was tricked into signing up for a membership plan, different from what I was originally told. KRON 4 did a segment o... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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24 Hour Fitness

550 Showers DrMountain ViewCA 94040

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24 Hour Fitness

550 Showers DrMountain ViewCA 94040

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