I've used Plaza/Reliable since the day I moved here in 1983 and can honestly say that problems have been few & far between. Over the years I've met many nice drivers as well as a few great dispatchers, with Frankie being my all-time favorite. So all in all, Reliable has been just that for me...pretty damn reliable.
This company surpasses all others in the area as far as customer service, upkeep & cleanliness of cars, and answering calls in general. There is 1 dispatcher in particular who will always go above & beyond in order to get customers to their destinations. Great company & nice people
I have been riding with New Line for the last 2 years and find them to be reasonable and nice. No problems here... Some idiots do bad reviews on an Urban Cab Company are just sensitive punks