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Countryside Animal Hospital

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Business Details

5

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

SunClosed

General Info:
Dr. Robert Parsley, originally from Eastern Kentucky, graduated from Auburn University in 2003, and shortly thereafter moved to Mount Juliet. Dr. Rachel E. Day, a Mt. Juliet native, graduated from University of Tennessee Knoxville in 2010. Dr. Jessica Huffman Gilliam, originally from Ohio, has called Mt. Juliet home since 2001 and graduated from University of Tennessee Knoxville in 2011. Serving the East Nashville, Hermitage, Mt. Juliet, and lebanon areas since 2007.
Services/Products:
General exams, pet dentistry, emergency services provided for existing clients, microchipping, Pharmacy, in-house lab, Spays & Neuters, Orthopedic surgery, Laser surgery, Boarding, and grooming.
Brands:
Laser
Payment method:
mastercard, amex, debit, discover, visa
Categories:
Veterinarian Emergency Services, Veterinarians, Veterinary Clinics & Hospitals, Pet Boarding & Kennels, Pet Specialty Services, Pet Grooming, Pet Services

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Reviews

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02/09/2015

Overall

Best Vet in Hermitage-Mt Juliet area! Dr Parsley is grade A. When my cat needed to be euthanized, the whole staff was caring, lovely, gave me all the time I needed to say goodbye. When we were finally ready for a new cat, we adopted a stray kitten, and on the way home, stopped by Countryside for his shots. We're diehard fans.

03/30/2013

Overall

This place is absolutely amazing! I created an account just so I could brag about them. I originally brought my cat here after having a horrible experience with another vet. These people genuinely care. They will come in after hours, give you constant updates, and bend over backwards for your furry best friend. Over the period of 5 years, we have brought 6 cats and a dog in and recommended countless people to them. When Gremlin got a tract infection, they called me constantly to give me updates and let me come in and spend an hour with him while he was hospitalized there. The prices are reasonable and, as a college student, I sincerely appreciate that they let me know what they will be doing and the price before it happens. I feel so good about taking my babies here. The staff has always been very friendly and accommodating. I moved to Murfreesboro and still have brought them here. I am now moving to Ohio, and I wish I could take them with me! Thank you Countryside for five years of loving service!!

Overall
After years of using their ser...

After years of using their services for the canine and feline members of my family, I would cross 3 counties for the expertise and loving care found in the vets and staff of Countryside Animal Hospital. My experiences include both new puppies and kittens and very geriatric dogs and cats. Prices are more than competive and wait time is short or non-existent. If I have ever had to wait, it was due to an emergency that came in and I would gladly wait to put a sick or injured pet first. Even that time was only a few minuites as scheduling is so expertly done. My cat lived to be 23 years old under their care and was pain-free and medically sound under Dr. Parsley's medications right up to the day she passed. The choices for geriatric patients (the animals) are presented to you that range from simple lifestyle changes, medications, and the most advanced hospitals in and out of state to inform you of every possible procedure available for your aging pet. I have called after hours to be immediately connected with Dr. Parsley (I switched my meds with my small breed dog) instead of wasting precious time with a Poison Control and then having to go to a Emergency Pet Center. Before I came in contact with Countryside Animal Hospital, I have had to use Pet Emergency Clinics that were far away and the cost was extremely high to skyrocked. With Countryside, you have immediate care 24 hours a day, seven days a week, 365 days a year since you can be connected with a vet and they will come in. Of course, this service is a little higher than regular office visits, but tragic animal accidents and illnesses rarely happen on schedule. And, when the time comes, putting an animal to sleep as I have done once with Dr Day and once with Dr Parsley is done with such compassion, love, and devoted service to the pet owner that it softened the burden of grief in a way I have never experienced with any other clinic. Also, their fees for that service are cheaper than any other I have experienced.



On second thought, I would probably cross 5 counties and 3 rivers for the love, compassion, and expertise of everyone connected with Countryside Animal Hospital.

You will leave with a healthier pet and a passel of new friends.



Linda Haggard

12/26/2011

Provided by Citysearch - 
Overall
Excellent Service

Dr. Parsley has exceeded the level the care provided by any other vet that I have visited. I have a six year old Chesapeake Bay Retriever, and Dr. Parsley and his staff have routinely exceeded the standard of care that I have experienced with other vets in Nashville, Denver, and Richmond.

I am very sorry to hear about anyone losing their dog, though the review that was written about ""complacent-dog died"" is not at all consistent with the service, care for the animals and attention to my dogs health and welfare that Dr. Parsley and his staff have consistently provided me whenever I call or bring my dog in.

My dog constantly tries and sometimes successfully eats and socks and other cloth objects, and Dr. Parsley's approach has always been explain his diagnosis, possibly options, and then let the pet owner decide they want to do and has never been dismissive about concerns I have over my pets behavior or health.

Whether I bring my dog in for something serious as potential GI blockage, or simply want to pick up additional flea and tick medication Dr. Parsley and his staff always have made sure that my dog has been properly taken care of.

11/07/2011

Provided by Citysearch - 
Overall
Our IGs' get great care at Countryside

I am so sorry to hear about anyone losing a beloved pet. I have lost a few in my life and it is heart breaking.! We have been very satisified with the care our greyhounds receive at Countryside. One of our boys has seizers and Dr Parsley has meet us at his office several times after hours. We use to drive to the rivergate emergency hospital for help and they were always busy and we never saw the same veterinarian. Also the cost was outrageous! I like the home type atmosphere at Countryside and the office and office staff are calming and inviting.

11/01/2011

Overall
I took my dog to Countryside 9...

MY DOG DIED - I WON'T GO BACK. I took my dog to Countryside 9/29 because he hadn’t eaten for a few days. Dr. Parsley did some blood work but couldn’t find anything & told me he ate something that didn’t agree with him and that I didn’t need to bring him back until his shots were due. I called the next week, they told me to feed him chicken and rice. I called again the next week; they told me he was being a finicky eater. So I gave them a list of what might have been wrong as I looked up all the different reasons on the Internet. I went in the next day. This was 2 weeks and 2 days after the first appointment.



First they checked the stool for parasites - turned out negative. I thought they were going to send me home so I said, “You have to find it or he’ll die”. So they started going through my list. He had a high temp and fever, a large mass on his spleen and was severely anemic. I don’t know why Dr. Parsley didn’t take his temp the first appt. That should be standard practice when a dog is sick. I didn’t even know what a tumor on a spleen was but I feel like I diagnosed it.



The mass was so large I had to get it out; it could be cancer. He was also severely anemic and needed a blood transfusion. That was on a Saturday but I didn’t want to leave him all weekend so I agreed to bring him back Monday.



I took him back Monday morning. Leaving him was the hardest thing I ever did. Partly because I was questioning them at this point but I did call and talk to Dr. Gilliam that morning and I like her, she is the one who finally ran all the tests from the list I brought in. I asked if she had performed the surgery before and with success. She said yes. I felt like I didn’t have time to explore other options.



He came out of surgery, they gave him the transfusion, he was recovering well but she thought I shouldn’t come in that night. I went to see him the next morning & again in the evening. He was doing better and I got to walk him outside & spend an hour. Dr. Parsley told me he was out of the woods when I asked & that I could probably bring him home the next day.



They called me first thing the Wednesday & told me he had passed during the night. They thought his heart gave out. I went in & they did let me spend as much time as I wanted to say goodbye. They did let me visit after surgery, that means something and it would be much harder if I didn’t have that time. I had him cremated and he is home now.



I don’t know if the outcome would have turned out differently, but how am I ever going to know. If they would have explored or even so much as taken his temperature when I first brought him in & given antibiotics then, his little body would have been stronger. They shouldn’t have sent me home. This type of cancer grows extremely fast. Maybe he wasn’t anemic then or maybe the tumor wasn’t so large. He vomited during the night and I wasn’t told that, I read it in the transcripts.



The biopsy came back benign with no signs of a splenic tumor. That’s not saying another part of the mass wasn’t malignant but again, I will never know. I requested a copy of the test results and xrays so when I went to pick them up, Dr. Gilliam went over everything with me as no one had before.



I lost my cat a little over a year ago under their care. Maybe I shouldn’t have gone back at that time but they are nice and I trusted them. I just feel Dr. Parsley is complacent. I want someone who will go the extra mile, someone who understands how much we love them. Not someone who won’t even apologize or look me in the eye after it happened.



Sometimes you have to wait quite a while, but they have fair prices, it’s easy to get an appt and it’s comfortable for a vet. Although I won’t be going back, I want to be fair & list pros & cons.

11/01/2011

Provided by Citysearch - 
Overall
COMPLACENT - DOG DIED - WON'T GO BACK

I took my dog to Countryside 9/29 because he hadn

06/28/2011

Provided by Citysearch - 
Overall
Josie Grosi

I found a dog at the Mt. Juliet Bark Park one night. A storm was rolling in so I couldn't leave the little pup she was very young. I took her home and a friend of mine helped me in a search for her forever home. She started showing symptoms of sickness so we took her to Countryside. She was tested for parvo and unfortunatly she had it :( My friend and I pitched in for the treatment at the hospital ( at a very reasonable price for the kind of attention she needed) With the help of the Countryside staff and Dr. Parsley Josie made a full recovery and is happily with her family at her new foreever home!!! Thanks Countryside!

04/13/2011

Provided by Citysearch - 
Overall
Great Vet in Mt. Juliet

I rescue stray cats so I have taken several cats to Dr. Parsley and he has always been great. He is very knowledgable and his prices are affordable. His prices are better then other vets around the area. His staff is very friendly as well. I will continue to go to him for all my cat's medical needs.

Send to Phone
Countryside Animal Hospital

49 Nonaville RdMount JulietTN 37122

(615) 758-6406

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