Fantastic! Shirts, pants, dresses, coats come out perfectly every time. They even got ink out of red satin dress. They warned me first that it might not work because they'd have to go very light since red can change color. I said I'd take the chance. It worked perfectly. They've NEVER MESSED ANYTHING UP AND WEVE USED THEM SINCE DAY 1 of their store opening, over 5 years ago! So I'm alarmed by some negative reviews here. The one that refers to their not speaking English is BS. They are Asian and have a slight accent, but they've understood everything I've said.