I have a Coachmen Mirada 34BH Class A motor home with 18,500 miles that I have owned for 3 years. We LOVE our RV, and so do our kids. We moved from Boston to San Jose in this RV when my kids were very young and the kids act like it's another member of the family. They even named it "Harvey" the RV.
My wife Liz and I discovered that we were not using it as much as we would like, so we apprehensively decided that it would be a good idea to rent it out to see if we could to make a bit of money to cover the ownership costs.
We started renting to friends and neighbors, and it worked out OK, but honestly, we had some real issues a few times and decided that if we were going to let others use our RV, that we needed a professional rental company to manage the rentals for us. There's a lot to think about with marketing, maintenance, what you have do if the renters have issues on the road, or just answering the 1000's of questions that renters sometimes have.
I had used Family RV to do some maintenance on our RV in the past and had a great feeling from the service techs when I was there. I found Family RV's website and filled out their online rental form on April 4, 2014 to find out more about their rental consignment program. I received and email back immediately and we corresponded back and forth by email about details of how the program works and all of my questions were answered. I brought my motor home over on April 5th to show them what I had.
I was busy the whole month of April but I was able to fill out the forms and send them into Family RV and they added me and my RV into their rental program without even having the RV on their lot. On May 18th I brought it in and they inspected the RV and quickly got to work to get the RV in perfect running order so we could start renting it.
Family RV put a technician on "Harvey" and took an extensive amount of pictures with detailed information on the condition so we understood where the starting point was. I was impressed with the detail and thoroughness of this inspection and how many pictures were taken for our future reference. Family RV repaired the RV and fixed all the problems quickly and at a very reasonable rate. The main problem was our generator that was losing oil actually needed a new motor to make it function correctly. Family RV sent the generator to an authorized service center to get it fixed. While there was no generator in the RV the staff was still able to rent it out like it was and I made some money even with no working generator. Talk about efficient! I was excited that I got some rental income even though the generator was out of the RV.
The generator got repaired and the RV is now working perfectly and making me money every month.
I've had a great experience with Family RV so far and expect that our relationship will last a very long time. Alan and all of the service techs are fantastic, and keep us up to date on rentals, progress on any maintenance, and in general take even better care of "Harvey" than my own family does.
If you're thinking about renting your RV, or if you have been thinking about renting an RV for a family trip - call Alan today and start the process. You won't be disappointed!