I got an eyebrow wax for $8. The lady used a make up type brush to put the wax on and didn't sanitize it when she went from one person to the next. I'm sure that is against regulations of Oklahoma. They should be using a new stick every time they dip into the wax. I also paid for a regular pedicure $25. The lady did a decent job with removing callus and gave a good massage. I'm not pleased with the polish job she did because she did not completely cover 2 of my toenails. They both have polish missing from the corners. Also, she did get polish on my actual skin and left it there. They also did not sanitize the spa next to me before going from one person to the next. That is also against regulations. This salon needs to learn to sanitize. One day someone could get a staph infection from making a person bleed and contaminating the wax, or they could give someone a foot fungus because they don't sanitize the spas properly.
2052 S Service Rd Ste 35Moore, OK 73160
From Business: Debi Brittain-Smith is a Master Extension technician for Great Lengths, Dreamcatchers and Hothead extension systems. She is also a Master Specialist Colorist and St…
Hi B m T, Thanks for your feedback. I was actually here at the time of your incident and I remember it very clearly... Our princess pedicures are $25 and includes a foot soak in our hello kitty spa chair, nails trim, nails shaped, cuticles trim, pumice stone scrub, sea salt scrub, massage, cooling gel, hot towels, and polish. We even polish their fingernails for FREE! Your technician did tell you that we could not match the $10 pedi that you get down the street, because our company prices are set FIRM. I'm sorry that you feel like you had a stressful experience, but your technician did try her best to give you a relaxing deluxe pedicure and was extremely professional about the situation.
Hi Corrales, I'm very sorry for your experience. However, I did look at our appointment book, and no one was scheduled after 4pm on Sunday Feb 10 to get a full set. However, we did get overbooked by walk-ins that day... Whenever we get overbooked, we will stop taking walk-ins so our employees will get off on time to spend time with their families Sunday evening. Since we are a 7 day salon, it is very important that our employees get off on time, so they can have time with their families. However, I will talk to my receptionist to see if he did make an appointment for you. I hope that you can give us a chance to show you that we do offer good service here at Divine Nails. Thanks!