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The Rental Center of Monticello Inc.

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Business Details

42

years

in Business

Are You Ready For A STIHL? STIHL products are sold through servicing power equipment retailers from coast to coast.
Hours:

Regular Hours

General Info:
STIHL - The Number one Selling Brand of Chain Saws Worldwide STIHL is the trusted name for professionals and homeowners who demand power, dependability and longevity from their outdoor power equipment. For over 80 years, STIHL has led the industry through invention and innovation, developing technology that delivers performance, comfort and higher fuel efficiency. From our legendary chain saws to our lines of trimmers, blowers, and more, each and every piece of equipment is built with unwavering standards that have made STIHL the premium name in outdoor power equipment. Your Best Assurance of Quality STIHL Incorporated has qualified for ISO 9001 and 14001 Registration. This means that STIHL Incorporated meets the rigid manufacturing and quality standards set by the International Standards Organization. Meeting these standards enables STIHL Incorporated to ship the highest quality products, manufactured in its Virginia Beach plant, to customers throughout the world. A Greener Shade of Orange At STIHL, we invest considerable resources in making energy-efficient products that minimize our impact on the environment. We’re committed to developing powerful, fuel-efficient outdoor power equipment while using production practices that are environmentally responsible. An Enthusiasm for the Future STIHL is committed to designing and building high quality and innovative products. We are committed to our employees and to the future of the power equipment industry.
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Services/Products:
STIHL USA offers a complete line of handheld outdoor power equipment and related products, including: Gasoline Chain Saws, Electric Chainsaws, Fire & Rescue Chain Saws, Professional Use Chain Saws, Augers, Earth Augers, Planting Augers, Gasoline Powered Blowers, Electric Blowers, Backpack Blowers, Handheld Blowers, Backpack Sprayers, Cut-Off Machines, Cut-Off Machine Accessories, Cutting Wheels, Grass Trimmers, Weed Trimmers, Leaf Blowers, Hedge Trimmers, Professional Edgers, Occasional Use Edgers, Extended Reach Hedge Trimmers, Pole Pruners, Multi-Task Tools, Interchangeable Gearbox Attachments, Forestry Brushcutters, Clearing Saws, Wood Boring Drills, Shredder Vacs, Monofilament Trimmer Line, Saw Chains, Chain Saw Guide Bars, and Harvester Saw Chains. STIHL USA Dealers also sell Personal Protective Apparel, Chain Saw Protective Chaps, Apron Style Chaps, Wrap Around Chaps, Leather Chaps, Chainsaw Protective Footwear, Boots, Protective Eyewear, Glasses, Protective Shirts, Landscaping Gloves, Gardening Gloves, Chain Saw Protective Gloves, Hearing Protection, Hearing Protectors, Forestry Helmets, Construction Hard Hat System, Clearing Saw Accessories, Work Shirts, Brush Shield Protector, STIHL Bar and Chain Oil, Complete Filing Kits, Chain Saw Accessories, and STIHL 2-Cycle Engine Oils.
Brands:
4-MIX®, AUTOCUT®, BioPlus™, EASYSTART®, Easy2Start™, EasySpool™, ElastoStart™, Ematic™, FARM BOSS®, FixCut™, HT Plus™, IntelliCarb™, LAWNGRIPS®, Master Control Lever™, Micro™, OILOMATIC®, Pro Mark™, Quad Power™, Quiet Line™, STIHL Compact™, STIHL Cutquik®, STIHL DUROMATIC®, STIHL HomeScaper Series™, STIHL Interchangeable Attachment Series™, STIHL Magnum™, STIHL MiniBoss™, STIHL MotoPlus 4™, STIHL Multi-Cut HomeScaper Series™, STIHL OUTFITTERS™, STIHL PICCO™, STIHL PolyCut™, STIHL PowerSweep™, STIHL Precision Series™, STIHL Protech™, STIHL Quickstop®, STIHL RAPID™, STIHL ROLLOMATIC®, STIHL SuperCut™, STIHL Territory™, STIHL WOOD BOSS®, TIMBERSPORTS®, TapAction™, TrimCut™, YARD BOSS®, STIHL®, Stihl
Payment method:
amex, check, debit, diners club, discover, master card, visa
AKA:

Rental Center

The Rental Center

Category:
Rental Service Stores & Yards
Other Information:

Parking: Lot

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Reviews

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Posted: 5/23/2016

Overall
Selection
Service

The Rental Center of Monticello, Inc. In Monticello, NY take no responsibility in their faulty tent rental. I had a special occasion where I rented a tent and other Items from them. The messed up the contract the first time and issued a second contract which was even more messed up then the first. They set a delivery date and delivered three days later instead. They forgot many items for the tent including the main walls and lighting and had to come out a second time. In which they were also notified that their setup was not correct because the legs holding the tent up had several legs not even touching the ground. The day of the event, we recieved a rain shower where the tent began to leak on the food, guest, electrical equipment for the DJ and tent lighting. The Rental Center was immediately contacted and we left a message. The next business day the President Aka The Owner and Operator of the business Jeffry Sternberg called my phone screaming, and cursing. Hes not a nice person.

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Posted: 9/4/2014

Overall

Terrible experience....
I rented a 12" wood chipper from them. When I got it on site, it wouldn't chip even a small branch. I called and returned it and not only did they charge me $386.10 for the rental but $194.00 to fix the already broken equipment. When I questioned this they basically say your word against ours. Great way to do business. Do yourself a favor and don't get ripped off here.

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Posted: 3/30/2012

Overall
Oh My GOD !! AVOID LIKE THE ...

Oh My GOD !! AVOID LIKE THE PLAGUE!! DO NOT RENT FROM THESE PEOPLE GO ~ANYWHERE~ ELSE ! I will cut to the chase -- They gave me a bad piece of equipment, I noticed it not running well & mentioned it when I picked it up, but place was closing soon and I had to go. I was right, the equipment was NOT MAINTAINED AT ALL and barely worked. I called first thing next morning and told them and they said they didn't care, they wouldn't even give me a partial credit toward a future rental, nothing - I even showed and proved to them that it wasn't working -- they didn't care -- basically said "go pound salt".

Helpful?Flag
Updated: 6/11/2015
Overall
Worst experience ever

I wish I had followed other peoples reviews. This is a cut throat business, owner has a serious social communication issue. I will never step foot into this place. I am now 2 weeks behind in work and contractors are still waiting on me. If I had time I would pursue litigation and sue in small claims. I have lost much time,money and frustration over this. I even had the machine break down on me..I asked the owner to please send out a mechanic he replied so eloquently " if you have lots of money I'll fix anything" ...for his own machine!! There are many other great rental centers around..I suggest you go elsewhere many others will invest time and care into you to keep you as a customer.

Helpful?(1)Flag
Updated: 6/11/2015
Overall
Avoid this place!!! horrible business practice!

This is the worst experience I've ever had with a business. I was sent a faulty old machine over the weekend, I drove it back to the store and none of the employees were able to fix it. The coming Monday I spoke to the manager and he did a great job accommodating me with a bigger machine with less hassles for the weekend and the reservation was set. On day of delivery, I received a call from the owner stating that he will absolutely not ship me the machine as he will not be making money, and that the manager is on vacation. I was completely awestruck and amazed that I was called on the day of shipment, where I had to travel for 3 hours to get to the job site especially when they had a whole week to inform me that they wanted to cancel a transaction. The owner needs to go to school and learn basic business principles and values in customer retention should be given.

Helpful?(1)Flag
Updated: 6/11/2015
Overall
1 star for equipment

This is the 3rd and last time I will ever, ever go to this dump. The help is rude and painstakingly slow. The equipment is busted old junk that has been stuck back together, barely legal in some cases. Their rates are outrageous for what you get (and for how long) and they have no idea how to keep an appointment. If I could give zero stars that is what they would get, but we'll let them have 1 star because they did have the equipment I needed even if it was a complete POS.

They could do far better to fire the entire staff and start over, bring their rates down by about half, deliver the equipment on time (or even close for that matter) make sure it works, turn on some lights in the store so you're not checking the corners for muggers, and maybe even keep hours convenient for someone other than themselves. That would be a great start.

Helpful?(3)Flag
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The Rental Center of Monticello Inc.

150 Bridgeville RoadMonticelloNY 12701

(845) 794-0100

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The Rental Center of Monticello Inc.

150 Bridgeville RoadMonticelloNY 12701

(845) 794-0100

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