I had a great experience and the car lot is well organized. They carry a lot of nice luxury cars that draw you to the lot immediately. I don't know who comes up with the ideas as to what kind of cars to sell, but whoever it is they have the right idea to attract customers. It does not matter if the customer is black or white, a customer is a customer and all money is the same color and spends the same way. Not everyone has good credit, black or white, but they have a program that will fit everyone's need. All the car lots around town state that you are approved no matter what your credit. This is a bold face lie because if I was acutually approved with my own credit, I would not need a co-signer. Think about it. When any car lot tells you that if you are not approved the car is free. Make them stick to it because if they tell you that you need a co-signer this means that you are not approved if you can't find someone to sign the note with you. You let that car dealer know that your car is free cause you could not qualify by yourself. This will stop all of these lies that they tell.
First I would like to say that the dealership did correct the problem I had. My problem with the overall service is that there was no attempt to satisfy me completely. There were no recommendations to improve my situation, the supervisor seemed to know very little about the electronics of my truck. I thought the dealership knew everything! After two more visits to the dealership to complete the process, the only advice I got was to unplug the battery for about 30 minutes. I finally found the info I needed from an online forum.The one silver lining of the visits was a very nice lady who communicated with me through the process. (I think her name was Mary).
Hey I have personal dealings with this company. I Bought a Jeep from them 6 months ago and it is still going and I have never HAD A PROBLEM with it. I even got behind in my payments and Amber helped me out with a payment plan. These people are great people they help you out when you need it and no one else will. I guess that is why Chip Ellis has been selling cars for 30 YEARS!!!!!!!!!!!!! Well end rant i just don't like to see people bad mouth good people.