This an outstanding company with prompt and courteous service. I read the previous review and noticed the I uncharitable tone and so decided to give it a try anyway! I was so pleasantly surprised by the cheerful attention given to my requests. Steve, the owner, is extremely knowledgable and honest. He was able to give me detailed answers to my questions and educated me on the different furs and the quality of workmanship. I recommend this store for all your fur requirements unhesitatingly!!