After a Google search and opinions and text messages from friends and family, I called to see what my self diagnosed problem would cost. Had a couple things going on. My self diagnosed problem would cost $350 to fix, but I brought it in and they checked it out. Checked everything out. Come to find out it was just a plugged condensation tube. Instead of paying $350 for something that I didn't need, even though other places probably would've done it and charged me or told me they did it and just drained the tube, I got out spending only $70 and with peace of mind that my problem was thoroughly looked into. ALL questions answered patiently and honestly and that is so appreciated. I would recommend them EVERY time!