First off let me say that I'm not a fan of large banks since there are plenty of small local and regional banks that can better and less corruptly put your banknotes to work through fractional-reserve banking. With that being said I needed to go to a bank so Capital One could confirm my identity for a credit card and since this was the closest open financial institution I came here. Although they were understaffed on the Saturday morning I came in with only three bankers and about the same number of lobby tellers, once I waited in the seating area for around 15 minutes I explained what I needed to my banker and even though I informed her that I am not a customer here she went ahead and called Capital One for me which was a 20 minute game of personal information sharing, holding, and handing the phone back and forth. Before we made the call I was told about their checking and savings products and we casually talked about their credit cards and other services during the call but I greatly appreciate the fact that even though I'm not a customer here the banker I worked with was very kind and told me not to worry that the ridiculous verification process was taking so long which was quite a positive experience and made me feel as if I wasn't at such a powerful and monolithic institution.
641 Indian Trail Lilburn Rd NWLilburn, GA 30047
From Business: Welcome to Bank of America in Lilburn, GA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text bankin…
I have never had a problem with this bank or the staff. They have always been professional and quick to take care of my problems. They have gone out of their way to make sure all of my banking was handled quickly and accurately. No issues at all for over 5 years.