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Building a love of martial arts for a lifetime
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- MKG Int'l Martial Arts Madison is proud to be a branch school of Rick Faye's internationally renowned Minnesota Kali Group from Minneapolis, MN.
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Reviews
06/02/2015
I went to this place for a couple of months, ok classes.Then started working while going to school so I didn't have time to go. I still wanted to have the option of going for a month or two. I forgot to cancel my membership so they took my money out this month. which was the only money I was saving for rent. I explained to them that I needed the money to pay rent and asked for a refund. They said there was no way possible they could refund or give me my money back. I told them that I would be late on rent and have to pay a 150$ late fee. I asked if there was any way they could give me my money back and they said no. They weren't even slightly willing to work with me at all. I told them i payed for 2 months and never even went to class and they didn't care at all. I asked why they weren't willing to work with me and they said this is a business we not here to work with the students were here to make money. Then they said that I was lucky to not charged again on the 25th because I didn't cancel 30 days before the due date and they still could charge me for that and I hadn't been to a single class in months. I thought the owner josh was a nice guy but he basically said that he didn't care that i wouldn't be able to pay rent.To sum things up the worse costumer service i have had in m y life.
Hi Phillip, We are sorry you feel that you have been treated unfairly. We understand that you are upset with your current situation. We are also sorry that you didn't get to take advantage of your membership as much as you could have. We are sorry to see you go. We care greatly about our students and their families. Our monthly membership agreements demonstrate our dedication to both our students and our business. They have been put in place to ensure that our students receive a consistent and long-term commitment to their success. We make every effort to ensure every student and their families understand the agreements before they make a commitment to begin training with us. We were disappointed to hear that you wanted to cancel your membership, and we honored your request as per our agreement. We believed we could help in your situation by waiving the condition of the 30 day notice so that you would not be charged for the current month. Again, I am sorry that you find yourself in this situation. If it changes, you are always welcome back to train with us. If there is anything else we can do please contact us directly. Josh & Ruth Prior Co-Owners of MKG International Martial Arts Madison
04/10/2014
One of the biggest mistakes I ever made - taking over 2 years to finally decide to start training at MKG Madison. I'm pretty skeptical when it comes to how practical a school's martial arts and systems are to everyday life and their usefulness as a real defense when it's necessary. On top of that, I let every excuse that helped preserve my laziness get in the way - it was all very pathetic.
But after just a few lessons with Josh, I'm so excited about what I've been learning and how it applies to virtually every part of my life - physically, emotionally and mentally. One of the best things about MKG Madison is the wide variety of systems they teach - because there is not one size fits all.
This is a place (and a people) that's hard NOT to talk about with my family and friends. Thanks so much Josh!
07/27/2011
My kids have confidence and know how to defend themselves. They have classes for the whole family!
Details
Phone: (608) 222-0377
Address: 6007 Monona Dr, Monona, WI 53716
Website: http://mkgmadison.com
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