For 6 years I have rented from them every summer and have always had an additional driver at no charge. This year I booked ahead and paid in advance to get a savings, however upon picking up the vehicle and adding the additional driver (a member of my family) I was informed that would be another $140. How come all of a sudden I'm paying for this?? Needless to say, next year I am checking all rental places for the "best" deal and may not renting from you again. I've spent close to $4,200 the last 6 years with you, guess my money isn't that important.
The car was great. The service was great. I was not aware until I got there that there would be a $200.00 deposit and that a lot of identification was needed to use a debit card. Other than these two issues, it was a good experience and I will use Enterprise again. Just wish I was aware of everything needed before I got to the counter. Fortunately we had the information needed and we had the $200.00 for the deposit.
its always a pleasure to rent form this location as i have several times over the years and the service is great!They always seem to give me great deals and upgrades and the cars are clean and ready to go and very easy to just park your car in the airport lot and walk over and parking is very cheep as well!!