We choose this as our first experience with a groomer. Our dog however has been groomed many times in his 7 years. The one thing they forgot to do was ask if he had had his "Kennel Cough" immunity updated. Being new adoptees we did not have knowledge of the need for the (sp) Bordaella treatment. Because of this mistake our boy came home with Kennel Cough that lasted 2 1/2 months and required medication. Warning ***** we don't know for sure he got exposed there or not, but, no matter where you take your pet they should ask if your dog has his recent immunity up to date. We are not going back because of the KC and we weren't satisfied with the cut he recieved.