hello i am sorry to hear your turn of events. mine with them was nothing but good. by reading what you said i think some of it is clear that you might have been speaking to more then one person about your problem not knowing it was not the same person. make sure you get the name and try to keep talking to the same person you talked to. when you call back hours later and talk to new people its understandable they wont recall the full info. when i was quoted i was not given a total but a hr rate which was $65. I think there might have been a mix up on that i bet that the 60$ was per hour and like you said you had to wait 2 hours that seams right and fair. does not seam right that you need to stay there but i think thats more your option. i know on mine i left it they called me i came back later. some times mistakes happen more when you talk to more then one person but what about the service you got sounds like you did get the PC up and running how you wanted just seam to had some misunderstandings. i would suggest in the future that you double check the prices and what they are going to do if theres some type of issue.
Hello my name is James I recently had a lot of problems with my Computer and really had no idea what was wrong with it i just knew something was wrong and it was not working right. so i called around a few local places in modesto and found Computer Express to be very helpful on what my best options are. So after talking to them i wanted to make sure the info i got from them was correct i called others and got a higher qoute with longer wait so i went a head and stopped by Computer Express and dropped my PC off for repair. All in all i paid about 165$ after taxes which is not bad at all but the good thing to me was there service and making sure it was working right for me. for some one that does not know Computers and having problems i would suggest to check out Computer Express
I called these guys out to my business location to do some work before and my receptionist couldn't say enough about them, so when my home computer got infected I gave them a call. She was right, I have seen my share of computer techs, but these guys take the cake. They show up in full uniform, and I do mean full uniform (you must see it to believe it). The tech we had knew what was going on within a few minutes of arriving and he was fast to remove the trojan lurking on our home network. He even answered a few other questions that we had and the rates were super reasonable (for mobile service). Our tech was top notch, respectful, presentable and the image was pretty cool, I will recommend them to all of my personal and business associates guaranteed. Best Regard, Steve Burke