I was so incredibly impressed by this shop. Today, my car failed a smog check and after making the repairs, I wanted to return to have my free re-test performed. The shop closes at 3:00 on Saturdays and unfortunately I was unable to finish the repairs and make it back there by 3:00. I called the shop @ 2:57 and spoke with Kathy. I explained that I was less than a mile away and that I would be out of town and I really needed to have the re-test done today. I even offered to pay them $50 extra to stay open and do the re-test. She said no way to the $50 bucks and told me to come on down. Kathy and Raul, the technician stayed after hours to help me out of a bind. TALK ABOUT CUSTOMER SERVICE!!!!! Thank you so much. you have earned a lifelong customer.
1641 N Carpenter RdModesto, CA 95351
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for infor…
They where very nice and under stood why I was so stressed about why my car won't pass smog. They tried really hard to figure out what the problem was and did some work to it and didn't charge me a dime. When they couldn't fix it they referred me to someone else. They asked me to keep them informed about my car. Which I am doing. Hate to say it but no my car still hasn't past smog. Thank you for trying
I will recommend Performance Smog to all my friends and family. As a women I was affraid to go to a mechanic by myself because I was afraid to get ripped off. If you have those worries then worry no more. Performance smog diagnosed my vehicle fixed the problem and I had my registration taken care of the next day. I am very pleased with them and hope you take my advice.