I went in there with waist length hair. Granted it was damaged but that's my problem isn't it? Tamara wasn't listening when I told her I only wanted six inches cut off. She took a foot of length off. Honestly, I was shocked. She also reeked of cigarettes and had the conversational skills of a statue. To add insult to injury when I told her that I rescue stray dogs she told me about how she takes dogs and dumps then on the interstate. Not a nice person and a lousy stylist. I had her do a full head of foils on me. She did an okay job but missed the very front of my exactly where I part it. It was a glaring mistake. I left that day after spending $150.00 on her services, tipped her $20.00 and purchased $$40.00 in product. I know, my bad. I went back a few days later and had her put three foils in. Can you believe when she was shampooing it out she only washed that one part of my hair. She's an ignorant cow and I'm making it my business to put the word out on her.