I am a professional wedding photographer who has been running a successful brand for nearly 8 years. My entire operation is Mac based. I have 3 27" IMac's, and 2 Mac Book pro's. I was thrilled to meet Will this week when I dropped of one of my machines for a "100K mile service". my machine was basically a brick. I was stoked that he took over 30 minutes to walk me through new options that were available to restore my mainstay machine back to its glory days. I have found the service and professionalism here to be nothing short of excellent. There are many benefits to being able to get personalized service in a business run by owners vs. Big Box stores, and the team at Get It Fixed has definitely earned my future restore and repair business. *** I specifically wrote this review because as a fellow business owner, I feel that the commenter on 3/19/2015 is simply promoting a ridiculous rant. another random, uneducated (IMHO) GenY'r who has decided to weaponize a review site. I'm tired of seeing hard working entrepreneurs potentially have their reputation damaged through this process. One instance, in this case a disrespecting walk-in believes she may attempt to nullify the hard work and perseverance that is required to run business these days. Lucy's review disgusts me as a business owner. She had a choice to make: go to the Genius Bar or someplace else. I'm pretty sure that if she were late to a GB appointment or arrived 5 minutes before the store closed, she would have been turned away too. When you run your own business... you can get pretty concerned about the prospect of missing commitments with existing, profitable clients. I'm not condoning un-professionalism aside from Lucy showing up with minutes to spare expecting rules to be bent in her favor. Who is the unprofessional one??? It has been my experience that folks like Lucy are part of the "Entitlement Generation". They feel they are entitled to promote their opinion as if theirs is a statement that defines Business X. Friends... my opinion, like anyone's is subjective. Stop giving weight to the "weaponized reviews" and go experience people and businesses for yourselves. These guys rock.
32161 Camino CapistranoSan Juan Capistrano, CA 92675
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I would like to say almost everyone i talked to seemed well trained.. I went around to each department due to the remodel and asked some questions aside from the home theater department everyone seemed to know a lot about the products and i walked out confident i would make my next purchase there. I came back and ended up getting a iPad and saving $100 off it by getting a internet card i can use verizon 4g anywhere
I give Get It Fixed in Mission Viejo 5 stars!!! I brought in a 13 year old power supply to my parent's medical scooter because my mother ran over the power cord & mangled it. When the power supply was returned to me it was cleaned & they put on a longer cord at Get It Fixed. After I re-installed the power supply my parent's scooter ran much better! Thank you! You guys are amazing!