I have had exactly the opposite experience of Mac X. I have found this particular K Mart to be friendly, helpful and willing to order things that I can;t find in their store. I have had nothing but positive experiences with this store. I had given up on K Mart before I moved here from out of state. I decided to give them a try, as they had an item that I couldn't find for a cheaper price. I was very pleasantly surprised with the store.