The clothing is inappropriate for the younger family members, the clothing is not spicy enough for the older family members and the place is far from organized. They need a lot more employees working at one time. It's just unacceptable for a shopper to be waiting for help and never get it and when you do, the person has no clue what to tell you because they don't work that area.
I do like to shop at Kohls for our household items as they have everything we need there. I do not like to purchase clothing from here often as they are overpriced and I have found quite a bit of the clothes I buy fall apart after a washing or two. The store can be fun to shop, but most of the time it is hard to navigate the aisles because it is messy and cluttered.