I have been taking my animals to Blue Cross for 10 years. I have taken a cat and 3 dogs there over the years. These women (it is all women) are some of the most compassionate and attentive doctors I have encountered. They have diagnosed major ailments and minor injuries with the same level of concern every time. My dogs actually like going to the vet because they know they are going to get lots of cookies and love from the people there. If there is something they can't do, they will refer you to someone who can (My lab needed hip surgery and they urged me to take her to the U of M, which was the best choice). As long as I am in the Cities, I will use Blue Cross.