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Bank

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Time

Party Size

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Business Details

10

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
This Modern American restaurant is retro glamorous and modernly comfortable as it retains the existing millwork and character of the circa 1940s Farmers & Mechanics Bank building. The bank lobby turned restaurant is vast, impressive and ideal for both formal meetings and casual eating. Modern American Cuisine means more than just dining: BANK Restaurant is about savoring, experiencing, sharing, relaxing and connecting - an experience that is entirely in the hands of our guests. Whether you're relaxing with colleagues over happy hour in our plush lounge, or creating your own cocktail at the communal table with new friends, BANK Restaurant is the perfect spot to reconnect and refresh. Happy Hour: Monday - Friday 3pm - 6pm Local Residents: Present ID and Enjoy Happy Hour Pricing ALL DAY Sunday
Extra Phones:

Phone: (612) 333-4006

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Brands:
Banks
Payment method:
diners club, discover, all major credit cards, amex, master card, visa
Neighborhoods:
Central Minneapolis, Downtown West
AKA:

BANK Bar

Bank Restaurant

Midland Bank Bar at Westin Hotel

Categories:
American Restaurants, Continental Restaurants, Family Style Restaurants, French Restaurants, Fine Dining Restaurants, Bar & Grills, Restaurants
Other Information:

Parking: Valet

Wi-Fi: Paid, Free

Bike Parking: Yes

Attire: Dressy

Wheelchair Accessible: Yes

Pets Allowed: No

Takes Reservations: Yes

Outdoor Seating: No

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Reviews

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02/24/2011

Provided by Citysearch - 
Overall
There's better dining than at BANK; terrible server!

A group of us went to BANK to celebrate a friend's Birthday and the experience was not positive. We were first greeted with an $8 valet parking fee (most places downtown offer free valet parking and its a given you simply tip your valet). We could have parked in a ramp around the corner for $5 had we known.

The Asian pear cosmo that I had was excellent and I could have downed several more but not at $10 each. Generally speaking there were no complaints on the food- it all tasted good but it was also nothing super special though the truffle fries were awesome! The mac and cheese that came with my chicken was very bland though- sorry, but Kraft mac and cheese has more flavor than this did. Overall, I have had better food and better fine dining for much less money.

The biggest problem we ALL had with the restaurant was that the server refused to split out our tabs. We had a tab of nearly $750 and a mandatory 21% gratuity... (normally this is not higher than 18% for a group) for 21% tip the server could have easily taken out tab to the register and split it. Our group went through the tab twice and spent easily 20 minutes trying to get it straightened out and it was still short by $20 even though our math was right, so someone just threw in a $20 so we could leave. I even asked the server nicely ""excuse me, is there any way you can separate our tabs? We have been sitting here for 15 minutes trying to get this figured out and we're getting very frustrated"" The server gave me a blank look and WALKED OUT OF THE ROOM ignoring me! This was after he had come in twice before asking if we were ready to pay the bill but no offer to help us. What was an otherwise nice evening for celebrating ended in immense frustration.

Also the server brought the guest of honor a Birthday dessert, and then he charged her for it! What restaurant does this? When someone asked why she was charged the server sighs and says ""well I can take that off for you if you like"" Like it was a huge inconvenience! But in the interest of not making a scene we just said leave it be. Other complaints we heard from other guests in our group were that they told guests they had burgers, steak sandwiches on their bar menu. So when they asked the server for the bar menu he said that was the one on the table but it wasn't and then he never brought one.

I did call the manager and he had already received other complaints about our experience from our group and was going to talk to the server again about his poor work ethic. He did apologize profusely and said if 3 or 4 us want to come down for apps and happy hour sometime he would ""take care of us"".

03/28/2008

Provided by Citysearch - 
Overall
Just plain avoid....

Recently visisted the BANK for the first time, and was hugely disappointed. What a grand space with unique character of the surroundings to have such a sad dining experience. Service slow, with frequent disappearing acts, portion size small and inconsistent, over priced, and overall disappointing. Time for new management and kitchen staff, to make this place a go, and bring in returning clientele.

02/25/2008

Provided by Citysearch - 
Overall
Good food

My sister and I went to B.A.N.K. one day after work. The drinks were ok, but I loved the cheese plate! Other than that the place was just average. I would suggest it if you are in the area and do not want to walk far, but if you are not and don't mind walking I wouldn't suggest it.

02/18/2008

Provided by Citysearch - 
Overall
Don't make excuses...just fix it!

8:00 Saturday night dinner. Group of six. We made reservations several weeks in advance on OpenTable. Here's a summary of the night's events:
- 8:00 reservations; seated at 8:45 (we heard ""2 more minutes"" about 5 times)
- reservations for 6; table set for 5 (blamed opentable)
- server (literally) ran past our table asking if we needed drinks. 4 of the 6 of us had empty glasses, he left without taking one order
- not enough menus. server apologized for the oversight and brought a 6th menu but then ran away without taking our drink order (again)
- finally ordered/received drinks at 9:10
- apps and salads were good so we tried to put our frustrations behind us and enjoy ourselves
- tried to order a second pineapple drink and the server said, ""sorry, you drank all our pineapple juice"" It's MY fault somehow?!
- tried to order the sea bass (the special that night); the server said, ""sorry, we just ran out of that."" Perhaps if we hadn't had to wait an hour for our table....
- dinner arrived: medium-rare steak was medium-well done, lobster was ""rubbery"", some meals were made correctly and good
After all of this, we asked to see the manager. We calmly explained all the things that had gone wrong with our dining experience. He immediately started the long list of excuses, including: opentable messed up the reservation (even though I received a phone call to confirm my reservation for 6 guests (from the restaurant!) earlier that day, they had more ""walk-ins"" than expected that night (why should I suffer for this -- I made a reservation!), the wait staff had more tables than they could handle (he took responsibility for this). He gave us a big pitch about their commitment to quality and how they want every guest to have a good experience, blah blah blah. We were done hearing excuses. Not even a bevy of complimentary desserts could remedy the situation. It's a nice space that deserves a better restaurant.

01/21/2008

Provided by Citysearch - 
Overall
Great for drinks, terrible for anything else

I went with a group of friends for dinner on a Sat. night. We had reservations but got there early to have a drink. By the time we got our table it was almost 10:00 and the waiter told us the kitchen was only staying open for us so we had to order quickly. He didn't come back to take our order for twenty minutes. Everything we ate was very salty and the waiter was very rude. At the end of the night we asked him to split checks and he completely messed it up and blamed us for it. When we left him a terrible tip for our terrible time, he tracked us down at the door and asked us why, then stormed off when he didn't like the answer. He was very childish. The only good thing about the place was the drink we had there before we got our table. We sat in the lounge areas on the side and had an appetizer and drink. The waitress was extremely nice and when we asked her to split our check she smiled and said no problem because it was really easy!

12/15/2007

Provided by Citysearch - 
Overall
Don't waste your money on B.A.N.K.

I went to B.A.N.K with some friends for a dinner club. We had been looking forward to going there all year. Sadly, we were very disappointed. We had poor service at the bar and our table. The server was extremely disinterested in our group and unfriendly. The menu online lists a Kobe burger and when I asked about the item, I was given a rude look and told that wasn't a correct menu and she didn't know about that. All she said is that there is something from room service like that with a eye roll. The food wasn't impressive and overpriced. Save your money and go somewhere else!

11/12/2007

Provided by Citysearch - 
Overall
Doesn't seem to care about honoring Reservations

Reservation 8:15 PM via Open Table Online service.
We arrived at 8:05 and found a place in the Lounge, we ordered a cocktail and mention to the Server our 8:15 reservation and that we had a Show to go to (Rippington's) at 10:00 PM. She confirmed our reservation. At 8:30 I spoke with the ""front desk"" reagarding our reservation, they stated they were waiting for the patrons at ""our table"" to leave. At 8:40, I asked our Server again about our Reservations and she said ""your table will be ready soon"". At 8:45, we're finally seated, the Manager happened to walk by our table, so I stopped him and mentioned the 1/2 hour late Reservation. He responded with ""this happens with Open Table Reservation Service"" I'm not sure what he meant other than it seems to happen with some frequency. His answer was not in the form of an apology nor what can we do to make things right.
Since we were not pleased with his repsonse and rather not have to rush thru the dinner, we simply got up and left. We walked down the street and were immediately seated at Zelo's, where we had a great dinner and were able to get to the show in time. Thanks Zelo's for the timely and friendly service.

09/30/2007

Provided by Citysearch - 
Overall
Beautiful space, awful food, ho-hum service

We walked in, and seeing the great room, expected a great experience. Yes, it makes a better bar than restaurant, but that didn't bother us. Our waiter, however, did -- he was a bit lackluster, and something told us to go slow. We started with a bottle of wine from the relatively pricey list -- it was fine. Then we ordered 2 appetizers (tuna tartar and deviled eggs) to share. The tartar was tasteless, and the eggs were cold and rubbery -- with a microscopic amount of caviar. We decided to NOT toss good money after bad, and skipped the entrees in favor of 2 more appetizers. They were equally bad. We spent much of our time trying to figure out why the chef insisted on coating everything in sight with copious amounts of sea salt. Eventually, we gave up and walked over to the lobby bar at Chambers hotel for wonderful drinks and dessert -- and really nice service. As soon as BANK is replaced (and it will be) by a restaurant deserving of this wonderful space, we'll return.

09/24/2007

Provided by Citysearch - 
Overall
When there's lobby space, throw a restaurnt in!

My first reaction when walking in was, ""this is a restaurant?"" It looked as if tables, chairs & booths were thrown into an open lobby space to create a dining room. Anyway, we waited a few minutes to be seated at the unattended hostess desk until the manager finally noticed so he apologized & promptly seated us. At first we were seated at a single's table but we asked to move into a booth which our server was kind enough to do. The booth gave us privacy and set a much more romantic tone. The menu was small and nothing really stood out so we just went with the seared walleye and lobster & risotto croquettes. My fiance loved the walleye which also included poached lobster, we both liked that the walleye was lightly crisped and thought it went well with the lobster and butter sauce. On the other hand, my croquettes were very sticky and lacked the taste of lobster. The website promotes a wine celler in a bank vault which was neat and we also liked the $ sign tab holder. All in all, we wanted to give this place a chance but we will probably not return.

09/16/2007

Provided by Citysearch - 
Overall
Great food & service at the bar!

We avoided getting a table because of reading bad reviews (considering the service by the waiters) on-line, and grabbed chairs at the bar. The bartenders were VERY friendly and fun, and the drinks (we tried their Mai Tai and Mojito) were delicious. The bar snacks are spicy crackers, which reminded me of oyster crackers--delicious. I had a giant bowl of lime-flavored mussels, which were delicious. They are considered an appetizer, and for the amount of mussels you get, it's a great value at $7! My friend had the Ahi Tuna entree, which she loved. At $26, we thought it a bit pricey, but she said it was worth it. The bread was warm, Italian-style, which we loved. We'd have tried dessert if we'd had room, but we were too full. The room is gorgeous, and is mostly original, from the 1940s. Don't miss the beautiful wine cellar, which is inside the old bank vault. I found it strange that the restaurant was so empty, especially on a Saturday night at 6:30 p.m., but I'm hoping the place catches on. We loved it and have already picked out some menu items to try on our next visit. I think we'll stick with sitting at the bar, as the bartenders were wonderful. Why mess with perfection?

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Bank

88 S 6th StMinneapolisMN 55402

(612) 656-3255

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