I was surprised to see the previous post. Sounds like a disgruntled former employee or current competitor. I have used this company for many years and the management and staff have always been a pleasure to work with and have provided me with the highest level of service one can find. From my experience I have found that the company operates ethically and with the highest level of integrity.
Our tax return is pretty complex. Multiple W-2's, dependents, mortgage interest, stock sales, dividends, interest income, etc. so we elect to work with a tax accountant each year. Two years ago our accountant retired and we found Rick online. His level of expertise and attention to detail are unmatched.
My wife and I both travel for work so we wind up having to do tax returns for 5 or more states in some years. Rick's a true professional who sorts everything out for us and makes our lives a lot easier when it's time to file our income tax return. If you need a tax accountant in Minneapolis he's your guy!