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First time I've been to this Apple store. Very impressed! When I entered it was packed with customers. I seen a lot of blue shirts, which were employees and was greeted within a few steps. Asked what brought me in and got me directed to the right person to check me in. As I was waiting for my appointment (which I was 20 minutes early) I was asked numerous times to make sure I was helped. Was defiantly impressed that I saw at least two managers on the floor assisting customers. Extremely pleased with my service and will definitely be going back to them for any further issues, problems or upgrades.
Walking into the Apple Store in Bayshore to me is like a seven year old walking into a candy store. You are greeted right away and helped as soon as possible (within minutes). I have bought a MacBook from this store and the workers there were very helpful. When I needed to get a cord replaced, I was helped right away, and it took less than a total of 10 minutes to look up my information, test out the cord and get a brand new one for no charge. I even live closer to the Mayfair Apple Store, but I choose to drive the extra few miles because the Apple workers at Bayshore go the extra mile for me.