Kerns Kares for Kustomers.I wanted to share my experience with the public. I've had some awful expericenes when it come to getting my car repaired. It seems to me that the minute a female walk into a car shop t, there is a sticker on her forehead that says ignorant, vulnerable, take advantage of me!!!!! I went to John the Muffler man to get an estimate for some under body work on my daughters VW. He quoted me a price of approx.$270.00. A mechanic suggested I go to Kerns and speak to a mechanic name Boo. Went to see Mr. Boo and was pleasantly suprised to find good service, great price and I was treated with respect,me and my $$$$$. The total price I paid for the work @ Kern's was $79.00. They didn't do anything extra, no extra parts, not extra fees, just good ole customer satisfaction. I highly recommed Kern's Muffler Shop. You will leave with a sense of peace knowing you haven't been taken advantage of! I appreciate the excellent service I received and the GOOD price. I didn't have to spend a whole lot of waiting time either. So what am I saying: Kerns Kares for Kustomers. THANK YOU TO ALL THE STAFF @ KERN'S MUFFLER. YOU GUYS/ AND LADY@ front desk ARE GREAT
Thank you so much for such an incredible experience. This dealership is the true definition of excellence. Justin the Internet Manager was phenomenal. He was so professional and made the buying process so easy. I have purchased many vehicles in the past and this was by far the BEST of all. The appearance of the dealership and the cleanliness was exceptional. The friendliness, professionalism and the all around customer service is definitely something I can keep bragging about. I mean come on... who doesnt want to get into their new ride and find a gorgeous bouquet of roses and chocolate sitting on the seat?!?! AMAZING!!! They really do care about their clients and making sure they leave happy. Without a doubt I definitely would recommend anyone looking for a used or new vehicle to buy from Lexus North Shore. THANK YOU again to the General Manager Joe and Internet Sales Manager Justin... it was a pleasure working with yo guys and I look forward to doing business again with you in the future!
I took my car here to have the muffler repaired after a bad experience at the Car-X on Port Washington Rd. a year or two ago, and I was very happy with their service and cost. They could've sold me the more expensive piece that Car-X had told me I needed and I would have bought it, but instead they jacked the car up and showed me what was wrong with it (once I saw it I could clearly see it was the flex pipe that needed to be replaced and not the year-old (perfectly fine) engine pipe that Car-X had tried to tell me), and gave me a fair price to fix it. When I had another problem with a different part of my muffler (thanks to Car-X's shoddy work when they put in a whole new exhaust system - all new muffler, new pipes, etc. a couple years ago), they were able to fix it within an hour after I showed up there and for less than $50. I love this place, and as long as I live near enough to drive there, I will forever take any muffler problem I have here.