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(414) 257-0998Visit WebsiteMap & Directions817 N 68th StMilwaukee, WI 53213Write a Review

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GV
Garnet V.

12/28/2017

Overall
Service

We are appalled by the customer service we received from Simma’s. We booked with them 6 months ago for a wedding in July 2018. Just this morning, we received a phone call that Simma’s will be closed during that time and they have now cancelled our order. We are less than 7 months from the wedding with no cake or sweets table. During this phone call, they made no effort to correct this mistake. Turns out, they close down that time of year every year but failed to figure this out until now. They have now made it our problem to resolve and offered no suggestions or help. We would have appreciated a call from the owner or even them working with a new vendor we selected to ensure they could duplicate what we had ordered. There are a number of ways they could have handled this to make this situation better but the way they chose to inform us just made everything worse. We had been so excited to select them as a vendor and so loved their food but now we will never work them again.

UPDATE: we just received a call from the owner who offered an excellent solution. Something we would have expected to receive when we first heard this news. We appreciate her call and chance to discuss our options - much better service.

DR
Diane R.

08/07/2015

Overall

AWESOME!!!!

Wow... I can't believe anyone would bad mouth this bakery. I have been buying their products for the last 14 years. They made my wedding cake beautifully and I continue to use them for all of my events. If there was more than a 5-star rating... they would get it!

badgeralum

08/14/2008

Overall
HORRIBLE SERVICE!!!!!!!!!!

Although this bakery provides a high quality cake, their service falls far short of their cakes. After several attempts at scheduling an appointment over three months, they failed to provide service. As a planner, I needed o ensure I had a wedding cake in time, I chose to seek out another bakery with better service, which was not hard to do.

barbaraclark

11/26/2007

Overall
One of the Best Bakeries

This bakery is a true gem. The quality of their products is similar to the high quality of baked goods found in Europe. The bakers are what I would call "Master Bakers" as found in German speaking countries. From someone who is from a German family, this is high praise and not given lightly.

Details

Phone: (414) 257-0998

Address: 817 N 68th St, Milwaukee, WI 53213

Website: http://www.simmasbakery.com

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (414) 257-3177

Fax: (414) 257-3177

TollFree: (877) 474-6627

Services/Products
Wedding Supplies, Wedding Cakes.
Payment method
cash, all major credit cards, master card, visa
Price Range
$$
AKA

Simma's Ovens Bakery

Other Emails

Categories
Other Information

Parking: Street

Bike Parking: No

Attire: Casual

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