Boucher Kia Of Milwaukee

I did a lot of homework before choosing a new 2013 Kia Soul to replace my Nissan after it was totaled. I visited several dealerships only to walk out irritated and disappointed by their pushy salespeople and misleading prices. I was pleasantly surprised at Boucher Kia of Milwaukee. Johnny was very nice, not pushy, and he listened to what I had to say. He bent over backwards to give me an excellent price and made sure I was very happy. My husband will be needing to replace his car soon and he will be going to Boucher Kia / Johnny too. I will be telling my friends also!

Boucher was a big help at getting us into our pre-owned car. Marvin Cameron was our sales person and did a GREAT job at going above and beyond his duty to help us find a car we liked. He was very friendly and helpful. Will be going back for my husband's car in the next few years. GREAT job at Boucher and Marvin Cameron.

its gets a gold star rating.. Jan Chilsom our sales lady was totally awesome.. We live 225 miles away and we found our optima on line, We dealt with Jan she made it so easy for us.. I never had such an easy time of buying a car it was amazing. She gave us a deal on the xzhlon package along with the mud flaps and mats. They brought our car into the showroom and she went step by step through everything in the car. She even programed our phones with the bluetooth.. She spent alot of time with us and never rushed us. I would definately recommend this to my friends and family.

Great place to buy a car. Nice salespeople and very helpful. Had all the info I needed at the ready and were a great help.

From the time we walked in to the time we left was 5 hours. We were constantly told, "just 10 more minutes" or "it will be about 15 more minutes" every time we tried to leave. Our sales person was working with another client and trying to manage both of us at the same time and there was one finance person available. Luckily our little child was good through this experience, although because of this time period he missed his nap. Also, my husband missed 1/2 day of work because of their "10 more minutes" promises (we went during his lunch break and he didn't return to work until 5:30 p.m.).



They needed to make an adjustment to the car and said the car would be ready 4 days later. 3 days later we were told it wouldn't be ready for 2 more weeks. Absolutely ridiculous. It ended up being ready a week later after we complained.



We feel the entire process was based on what we wanted to hear, and not the truth. We're adults and can handle the truth. Very over-promised and under-delivered experience and this is not the way to get customers to refer others to you. We love the car itself, but hated our car buying experience at Boucher Kia.

Boucher Kia treated me in a friendly, fair way. I believe that they really worked hard to get me the best deal possible on my new Kia Soul. Brian "Coach" Spaeth was a very good salesman--very thorough, Matt, who worked on my financing, was very professional and thorough. I would recommend this place to my best friend. AND, I LOVE my new car!