I have been on phone hold for 45 minutes. I give up. I will drive down to the location to get service. I chose a new doctor who happened to be there. He was fine on my first visit. But it looks like a mistake in terms of patient service.
I would not recommend this location for any type of care. It is literally impossible to get ahold of anyone you want to talk to. They have transferred me for 15 minutes just to tell me they are closed, and never return messages. I called the after-hours doctor with a very important emergency, and he didn't even call me back. When I finally had enough and went to switch doctors, it took me and my new doctors office no less than 10 phone calls to get them to fax over my paperwork. If ...view moreyou are looking for a huge headache, go to Aurora Rivercenter. If not, I suggest you go elsewhere.view less