horrible, awful. Joe gave me a price on Friday for international travel, told me the price was good for 3 days. I called him Friday evening, to purchase the tickets and to give him the exact names on the passport. He told me just send him an email. Had to follow up with him myself on Monday. He didn't bother.
Then he tells me that the tickets are now much more, because the airlines increased the prices over the weekend. For the 3 of us, that's over $1000 increase total.
I am incredibly pissed off. He guaranteed the price for 3 days, that's apparently a lie. If they were a reputable business, they should stick to his words, and the original price. I could have bought the tickets Friday from another agency, he quoted me the better price Friday, compared to the other agency.
A good, honest, reputable business would stick to their words. They are either total liars or just have no clue what the airlines were doing. The other agency told me their prices were only good through midnight Friday. Either way, this could happen to you too.