Beware of the most unprofessional place in Milpitas. The black guy is really crazy and not only wouldn't explain why their fees were higher than online but told me he wasn't going to "play no April Fool" games and hung up on me! I called back and he hung up on me again. I will report this to the UPS store headquarters. Their phone number is 1-877-346-3623. I will speak with his boss, and yes on the phone he said he was the boss! When I called back a kid named Mike answered and wouldn't give me the black guy's name and hung up on me. I will do everything i can to get these two juvenile delinquints fired. It's pathetic that the owner doesn't fire them.