08/10/2011Provided by Citysearch -
Bought Kenmore water softener at Sears Outlet at Great Mall. The softener was cheaper than at regular Sears store but installation and other charges were the same. Lots of miscommunication with salesmen at the Outlet. When installer arrived, which was $227 to install, he asked for
another $150 for plumbing. This charge was never revealed to us by the sales staff and was not in the agreement. Very unhappy about last minute charges and confusing and contradictory info. from sales staff. Cost us an arm and a leg anyway.