My boyfriend and I recently stayed at this hotel a few weeks ago, and we were very pleased! The hotel staff (including the front desk, bartenders/baristas, room service) were all very nice! The front desk staff was very personable, and we enjoyed sharing the events of our trip with them. On the Tuesday that we arrived, the hotel was hosting a Manager's Special with complimentary beer/wine and appetizers. It was the perfect way to relax after a long day of travel. I would recommend this hotel to anyone looking to travel throughout the San Francisco area. Milpitas was the perfect location for us to take 1-day travel visits to San Francisco, Napa Valley, and Monterey. This hotel and location is definitely worth a visit!