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The Coach Factory Store Great Mall

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Business Details

Hours:

Regular Hours

Neighborhood:
Midtown
Categories:
Leather Apparel, Clothing Stores, Handbags, Shoe Stores, Cosmetics & Perfumes, Sunglasses, Women's Clothing, Men's Clothing

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10/25/2009
Bad Customer Service

I like the coach brand and have seen that the quality can be good. But I am not so sure about the quality of the customer service. The store at Great Mall is a prime example of how a rude and incompetent customer service can hide behind a good brand. I took in a purse for an exchange and had the original receipt that had turned black in parts. The barcode and the price were still readable though. When I pointed... view more

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The Coach Factory Store Great Mall

234 Great Mall DrMilpitasCA 95035

(408) 263-7993

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The Coach Factory Store Great Mall

234 Great Mall DrMilpitasCA 95035

(408) 263-7993

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