Friendly Electric Heating & Air recently installed a new HVAC system for my residence. They replaced the air handler and condenser. They serviced my system last year that worked well during the summer but I knew it was an old system that would eventually need to be replaced. <br> <br>I was very fortunate to have Tyler as my HVAC technician. He was very thorough and honest quoting me a competitive price but to me service and responsiveness is the most important aspect in this type of purchase. Tyler went above and beyond to provide me with excellent service so I felt comfortable with the purchase. <br> <br>As can be expected with such a time consuming install, I needed the technician to return afterwards to tweak the system and the office couldn't have been nicer. The manager, Pam, is aces even calling me from her home! Briana and Liza from the office also went out of their to make sure I was on the schedule and kept in touch with me. When Tyler returned he was the friendliest, nicest and most professional guy who ensured that he did everything right even checking with the manufacturer to ensure optimum operation. <br> <br>We are very happy that we chose Friendly Electric Heating & Air to perform this job for us and I now know that while my central AC is working perfectly keeping my house cold, if there is any issue at all that arises I can count on them to take care of me right away. Anyone can do an install and leave but what matters most is customer service when things aren't perfect or if you have a question and they provided outstanding customer service especially Tyler who is a great representative for this company. I would highly recommend them to anyone who needs HVAC, electrical or heating needs. Thy really are friendly and experts!