Lovely work originally, terrible followup. I had my entire thigh done by Kyle Olsen (who was appointed to me without asking if I wanted anybody specific), but it was an overall wonderful experience. His placement was perfect the first time, and he was a joy to speak with while working on my leg. Unfortunately, though, I will never go back to this shop. I was told to call in about two weeks to get touch-up information, and wasn't helped at all while on the phone. His card itself only has the shop's phone number as contact information, and when calling the shop, I was only able to speak with their desk guy, who was vague when asking questions and absolutely useless in giving me any more information on when to call again. I contacted Kyle himself over Facebook, and he told me when he was free and set up an appointment with me for a certain day at 12. I waited until 12:30 in the parking lot, and he didn't show up. They don't open for business until 1, so I thought maybe he meant 1 or was caught up somewhere else. I waited until 1 and went in, and was told that they didn't have any number to contact him at. Finally around 2, he came in and glanced at me as if he was surprised. He looked at the computer and said I had no appointment, and refused to do my touch up because of it. I later nicely contacted him again, saying I'd get a hold of him later for a touch-up, and he didn't even respond.
Simply the best in Utah! After an incredibly disappointing, frustrating, and humiliating consultation at the alleged #1 tattoo facility in Utah (“Big Ego-Deluxe tattoo”), my wife and I took a stroll down the street to another very reputable facility, Anchor Tattoo. After being greeted by Buzz, we quickly realized this was the right place. These inarguably talented artist find their inspiration from the desires/vision of their patrons, not their own “artistic integrity” -which is critical when the discussion is about products of permanence. When discussing challenges of location and details of tattoos, they collectively -as a team- acknowledge them, give guidance and suggestions, and ultimately offer expert opinions/strategies that are unquestionably in the consumers best interest. Their work is superlative in every way. Their prices are affordable -without sacrifice to quality. And in the end, they have not only earned customers for life, but something so much more . . . advocates for life.
My wife and I chose this shop based on reviews and the level of professionalism that followed from the first phone call. I called a few times and no matter who answered they were always friendly and professional. Austen had me e-mail him ideas for the two tattoos and he had them ready to roll by the time we got to the shop over the weekend. He and Jared made my wife and I feel at ease. The whole atmosphere of the shop was relaxed but the shop was bustling which is a good sign. Jared did script on my wife's forearm which turned out awesome. He worked with her on a few ideas and drew up some pictures for her. After having a large tattoo done on my ribs I can say Austen is top notch. Not a drop of ink out of place and the lines are perfect. We will be going back for the next round for sure.