In mybookTravel Collection (edit)
Added to your travel collection.
Removed From mybook!

We took this business out of your travel collection.

Millbrae Quality Suites

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details



in Business

BBB Rating:
BBB Rating and Accreditation information may be delayed up to a week.
Do you know the hours for this business?
Sponsored Links
Hotels, Corporate Lodging, Lodging

More »

Less »


Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!


Provided by Citysearch - 
Bad experience, don't park your car in the underground garage!!

Beware the underground parking lot at Quality Suites Millbrae (part of the Choice Hotels chain).

While my husband and I were on vacation for 10 days, my car sustained thousands of dollars worth of damage while parked in the Quality Suites Millbrae parking lot because of the leaking roof of the garage. It looked like the paint (and lye) from the ceiling of the garage was so wet from the fissure that was leaking that it was running onto my car (the driver's side door, top of car, along the hatchback dripping down to the fender.) Although we immediately tried to remove the paint damage from the car, we were unable to. I called the hotel that night and the front desk clerk said he remembered this happening to cars last winter and that just a run through a car wash would clean it up. I doubted that but tried it anyway. Didn't work. So I was without my car for 2 weeks while my car had to be repainted. And I didn?t even ask for the hotel to pay the damages, just refund the charge for my stay. They would not refund my overnight charge of $130. They said it was because parking at the hotel is at my own risk!! Can you imagine this happening to your car, and the responsible party bascially just says ""hmm, too bad."" I could understand it if some random person went into the garage and broke into my car or otherwise damaged my car, but Quality Suites Millbrae seemed to be aware that their garage roof leaked, it had happened before and they did absolutely nothing about it. Couldn?t they have at least just blocked off the few spots there were affected by the leak?

Plus, we had to wait 40 minutes at the airport for the Shuttle to pick us up, we saw other hotel shuttles coming back thru 2 or 3 times before we finally got our ride.

Anyway, obviously, I do not recommend this hotel. There are many other fine options, I just wish I would have picked one of them!!!

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Millbrae Quality Suites

250 El Camino RealMillbraeCA 94030

(650) 259-0400

Send this business listing as a text message to a mobile phone.


Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

Message Business

What would you like to know?



We were unable to send your message. Please try again later.

Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo

Remaining Characters: 100

Remaining Characters: 500

We just redesigned! Do you like it?
× Not a Fan

× Thank You!