The poster of the review (Eduardo e. B.) is far from truthful. He purchased a wrangler for his son. The jeep ran excellent with no issues. The son bragged about racing his nissan gismo Z often. We explained to him a simple four cylinder 20 year old Jeep cannot handle high rpms, or sharp turns. And that it is not a race vehicle. We offered a nationwide ASC warranty for $160 at cost, but the buyer refused. After returning the vehicle to us, a pro mechanic explained that broken engine was stressed to the point of snapping a connecting rod. No other issues were present in the damaged engine. Obviously, the Jeep was ran so hard it snapped the rod. The buyer was understanding after a thorough explanation, he even commented that he advised his son not to run it as hard he does his other cars, but was afraid the son would not listen. We offered to install a reman engine with a warranty with no labor charges. A week after the new engine arrived, the buyer picked up Jeep, saying he did not want to wait for our install. He was polite and understanding throughout the entire unfortunate ordeal. Posting that we intentionally sell problem vehicles is an outright lie. Not only are we very selective about what we buy, we make every effort to correct any and all issues prior to sale. There is no good reason why we would ever sell a problem vehicle. It s bad for business and junk vehicles simply get sold at auction. Since this issue with Eduardo, all vehicles that leave our lot have a nationwide warranty, at our cost. In five years of business, this is the one and only unhappy customer we have had. Truth is we truly do feel bad for Eduardo, his son cost him a lot of money by not listening to the fact Jeeps cannot handle 6K rpm full throttle runs, not for long anyway. He learned the hard way.
Searched internet for a high quality low mile Chevy Tahoe. Found one at Crossroads. Sent email to dealer as it was after office hours on a Saturday when I viewed the 2009 Tahoe. Mike returned email on Sunday morning(his day off) and told me to call him. I called him and he gave me all the information I asked and scheduled a time to come look on Monday. Took Tahoe out for a test drive, they looked over my trade, quick negotiation and we had a deal!! Filled out finance app had a quick decision and in less than 2 hours drove off the lot with my 2009 Tahoe! I am very happy with truck and my buying experience! Thanks to Mike for such an easy and friendly purchasing experience. Highly recommend this dealer and will definitely buy another vehicle at Crossroads Car and Truck!!! You will not be disappointed! Thanks George C.
Dexter and Kenny went over and above with our purchase, I highly recommend them for a good used car! They went as far as to replace the rear bumper cover which had a crack in it, after our deal was finalized. Thanks for the great customer service!