Oklahoma Motor Credit Co

I called OMCC on 02/09/2013 to pay the remainder of my side note (for a repair in November) and to pay two extra payments for February. I was transferred to Chris W.
I was told by Chris the original side note was $359.11. However, $459.11 is the original balance on my side note, not $359.11.
I was told I was $100 behind on the note. That I didn't pay it on 12/17 (for 12/15), nor did I pay it on 01/04(for 01/01). Please note, both of these payments were made to Chris via telephone. I was looking at my bank statement where I paid these payments as she is telling me they were not paid. Then she tells me that one payment was taken from a MasterCard when it was actually a Visa - I explained to her that it wasn't taken off a MasterCard. Chris then told me she was "very competent at her job, and [she] would appreciate it if I didn't act like [she] wasn't." I asked if there were late fees or interest on my side note - she told me no.

After putting me on hold - she informed me she didn't know how to look certain places to check files and payment information- but she is SO COMPETENT. (Pardon my sarcasm.) She told me I paid four payments for total of $200, after being rude to me previously saying I only paid two. She did not apologize once for being misinformed and giving me inaccurate information.
She then told me that my first payment on my side note was due 11/16/12. The third party mechanic looked at my car on 11/06/12. They fixed my car 11/27/12.
I explained to her that the mechanic billed OMCC $418.39 for struts on the front of the car. Side note was created on 11/13/12. My car was not paid for until the end of November, how was I due before OMCC ever paid Warren Auto Care? Chris could not answer these questions. There is a difference of $40.72 which I would like to be credited to the principal of my car note upon payoff of the side note. I asked to please speak with Andrea because she handled all of these things on the account. Chris said she would transfer me to Jeff - I asked for Andrea. Chris was rude and said she would only transfer me to Jeff. I asked, "Are you refusing to transfer me?" She said hold and transferred me to Andrea.

ANDREA WAS AMAZING. She fully explained why the side note was $40.72 more, and made positive statements about resolving the issues I had and crediting the $40.72 to the principal on my account. She never told me I was wrong, nor did she insult my integrity by implying I was late, dishonest, or misinformed.

Employees like Chris are the reason your company has bad reviews everywhere online - check them out. I will never recommend your company to anyone - and I have in the past. I will NOT ever work with Joe Cooper or any of the affiliated companies, and I WILL be posting this in many public forums. If I am talked to in the manner Chris spoke to me in the future I will be seeking legal advice.

On top of ALL that, when I Google the company - the phone number on EVERY SITE for OMCC is 405-455-3221 - which is no longer in service. I attempted numerous times searching for the contact information - and I found no longer in service numbers. There is not OMCC website specifically - only through Joe Cooper's website, and you have to click through four pages to get to the phone number.

I bought a van from them. I tried to personally take the van back. They close at 6pm so I made it up there 5 minutes before 6pm, called them and told them I was bringing the van back and that their gate was closed. They told me to leave the van in the SAMs Club parking lot, bring the keys in. I signed a paper stating I was volunteerly bringing it back. They tried to get me into another vehicle and I said no thanks. A couple of months later I get a letter in the mail stating that they repoed my vehicle and they argued with me about it. Now I'm stuck with a repo on my credit. The van was not worth paying $400 a month for a 2001 dodge caravan.

Do not get a car from these people! I've been 4 or less days late twice in the 8 months I've had my car and now their saying they are going to come get it! I'm 4 days late, 4 days!!! Unbelievable! These people will not work with you at all and try to bleed you dry for every penny you have! They also constantly try to catch you without insurance just anything they can so they can take your car and leave you owing the remainder balance! Crooks I tell you, straight crooks! Trust me!

DO NOT do business with this company. Purchased a vehicle and have never missed a payment in the 2 years I have owned the car, yet I have had my car shut down 3 times without notice. The % rate you will pay for your loan is astronomical! I have already paid $3,000+ above the vehicle's value and still owe much more. The previous poster was right! You do not need a car so bad as to make a deal with this company!

Don't sign up with this company. If you are a few days late they shut your vehicle down by remote with no warning--leaving you stranded with no notice. These people turned my car off with no warning leaving me to walk 4 miles in 100+ plus heat with my two kids and was nearly hospitalized with heat stroke and getting hit by a car because they think it's funny?? Walk away...you don't need a car that badly. They jerk you around and power play. No customer service skills whatsoever. I'd rather put a gun in my mouth than to talk to these people. seriously.